Privacy Policy

At Think Teq Solutions, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address

  • Device Information: Model, serial number, operating system, issue descriptions

  • Payment Information: Processed securely via third-party providers—no sensitive payment data is stored on our servers

  • Usage Information: IP address, browser type, device type, and website activity through cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our repair and support services

  • Contact you about your service or appointment

  • Send service updates or promotional emails (only with your consent)

  • Maintain internal records for business and legal compliance

  • Respond to customer support inquiries and technical issues

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted service providers for payment processing, technical support, or delivery services

  • Legal authorities when required by law or to protect our rights and property

4. Data Security

We implement appropriate security measures to protect your data, including:

  • Encrypted communications (SSL)

  • Restricted access to personal information

  • Secure storage of customer data
    No method of transmission or storage is completely secure, but we take all reasonable precautions to safeguard your information.

5. Cookies and Tracking

We use cookies and tracking tools to enhance your browsing experience. These help us:

  • Analyze website traffic and performance

  • Remember user preferences

  • Improve user interface and experience
    You can control or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or delete your personal information

  • Withdraw consent for data processing

  • Lodge a complaint with a data protection authority
    To exercise any of these rights, please contact us.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with them.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have, contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a new effective date. Continued use of our services indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

Think Teq Solutions